J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Amazon en nov. 2019
Entretien
This consisted of online videos with tests & evaluations. I did not speak to a human during this entire process. There were certain evaluations that were tedious and boring because of the repetitive nature. Overall, it was a smooth process.
Questions d'entretien [1]
Question 1
Situation presented that involved an irate customer and as a customer service representative you were responsible for resolving the problem to ensure customer satisfaction.
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Questions d'entretien [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.