The overall process, from initial contact to the final interview, took about two months. The scheduling was a bit messy (for some reason, I had to speak with three different people just to schedule my first interview), and each step took forever to arrange - though I suppose it might be easier if you have more flexibility with your availability.
The first step was a 45 min interview with a team member. It started with the classic "tell me about yourself" question, followed by 2 behavioural questions (the interviewers remind you to answer using the STAR method) - one question was in English and the other in Italian. I was told immediately that I had passed this round.
The second and final step was the infamous panel interview with four team members (about 1 hour per interview, one of which was conducted in English). Two interviewers focused solely on behavioural questions (2–3 each), while the other two included one behavioural question, a sales pitch roleplay, and an Excel case. The Excel case is more about demonstrating your thought process than showcasing advanced Excel skills, but you do need to know the basics. Each interviewer asks you to start with a short self-presentation.
After passing the first interview, I was contacted by a hiring manager for a video call, where I could ask questions and receive tips for the panel interview, which was very helpful.
Overall, the experience was quite positive. Everyone I spoke to was kind and made me feel at ease. However, preparation is key: you need to have tons of examples ready for behavioural questions and anticipate all possible follow-up questions they might ask (they will go into a lot of detail). Preparing for this over two months was exhausting.
It’s a bit disappointing that, after such an intense process, the outcome is simply an automatic rejection email with no feedback whatsoever. At least they tell you since the beginning that they won’t provide feedback if you’re not offered a position.