J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Allstate (Roanoke, VA) en juin 2016
Entretien
I applied online and got an email to set up a telephone interview. The phone interview was a recording. Once I did the phone interview, I got an email to complete an online assessment and after I completed that I got a call for a face to face interview. The face to face interview was with two managers and I was asked 3 behavior questions and about 5-6 general job experience questions plus some random questions they threw in. I was asked not once but two times why Allstate. They were mostly looking for customer service experience. I just graduated so I don't have more than a full year of customer service so I think that's why they didn't hire me. They also stressed that the job would be over 40 hours a week and that it was extremely high volume.
Questions d'entretien [1]
Question 1
Why Allstate? Name 5 behavioral characteristics needed for good customer service. 3 behavioral questions and 5 job related tell me about a time/experience questions most all related to customer service
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Allstate (Milford, CT) en mars 2023
Entretien
Interview process was fairly quick but took them almost 3 weeks for a response if they were going to move forward with me or not. Didn’t really get a good vibe in the interview. They seemed like they already had an idea of what they were looking for, which is a Caucasian male. Guess they prefer not to have a minority female in this role.
Questions d'entretien [1]
Question 1
Tell me about a time you had a difficult situation and how did you handle it
J'ai postulé en ligne. J'ai passé un entretien chez Allstate (Albuquerque, NM) en mai 2020
Entretien
Interview process was easy and well established. I had a phone interview, followed up with a zoom interview. All in all it was a good experience even though I was not offered the job.
Questions d'entretien [1]
Question 1
They use the Star Method and ask about real life experiences
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Allstate (Nashville, TN) en déc. 2018
Entretien
Shortly after filling out the online application, I was emailed to schedule a phone interview. The phone interview was easy - basically a review of my resume and a couple of situational based questions. I was scheduled for a face-to-face interview for the following week. When I arrived, I was interviewed by a claims manager and an employee in the leadership development program. It became clear that they already had someone in mind for the position. I was only asked four questions - all behavioral based and relatively simple. After 25 minutes the interview was over. I received an automated email THAT NIGHT notifying me that I was not selected for the position.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deal with a difficult customer?