5 total steps: 1. Phone Interview with HR 2. Face to face Interview with GM 3. Face to face with Director of Operations. 4. Stage. Final meeting with Owner. They look to hire well rounded people and not necessarily people with all the skills and knowledge required because you can learn a lot when you work there. Great learning support. Helps if you have a genuine interest in the F & B business. Read books and magazines on the industry. Like I said they like well rounded employees in management.