J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez Air Canada (Edmonton, AB)
Entretien
The hiring process took about 2 weeks. It is the headquarter who does the recruitment. very basic questions, but somtimes it can be quite competitive. It really depends on the vacancies. I was lucky to get hired.
Questions d'entretien [1]
Question 1
Who would you react if a customer is not satisfied with the seat
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Air Canada (Vancouver, BC) en janv. 2019
Entretien
After applying for the position, I got a phone call for the phone interview, and then I went through two language tests. Finally I was offered a chance to have the final face-to-face interview, which I didn't finish yet.
Questions d'entretien [1]
Question 1
The 1st phone interview: Experiences that you had to deal with angry customers and experiences that you voluntarily helped someone who was very busy at work
J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez Air Canada (Calgary, AB) en nov. 2018
Entretien
Applied online, then the next day received email to complete a video interview online. A couple days later did a phone interview asking some general behavioural questions, a week later did a language test over the phone in two different languages. Few weeks later had an in person interview, then waited about two-three months before got offered the job
Many stages. From initial application there was a telephone interview, language tests, and an in-person interview before the job offer was presented. The interview questions were largely situational to try to gauge how you would react in certain situations.
Questions d'entretien [1]
Question 1
Provide an example of when you provided excellent customer service.