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      Entretiens chez Aha!Entretiens d’embauche pour Customer Success Manager chez Aha!Entretien chez Aha!


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      Entretien pour Customer Success Manager

      23 mai 2018
      Employé (anonyme)
      Menlo Park, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Aha! (Menlo Park, CA) en déc. 2017

      Entretien

      Screening interview w/ people success team member followed by 1:1 interviews with Customer Success Director, Group Manager and then the CEO. Each session was a live video meeting and allowed for a good amount of conversation so I could find out about the company and the position as much as they found out about me. They were all interested in fit and making sure I understood how this position would be different than the product management work I had done in the past. Overall, once the process began, it moved quickly. They told me that up front but I was still surprised at the quick pace. They know what they are after and how to determine a good fit for the position.

      Questions d'entretien [3]

      Question 1

      Describe how involved you were in a Go To Market for a new product or feature.
      Répondre à cette question

      Question 2

      Talk about a recent product launch.
      Répondre à cette question

      Question 3

      What motivates you?
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Aha!

      Entretien pour Customer Success Manager

      26 sept. 2024
      Candidat à l'entretien anonyme
      Miami, FL
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Aha! (Miami, FL)

      Entretien

      First round with a recruiter, they passed due to lack of GTM experience. They looked for very specific product management experience for this role, which I found a bit strange due to the fact it was not a PM role.

      Questions d'entretien [1]

      Question 1

      do you have GTM experience
      Répondre à cette question
      avatar
      Réponse de Aha!
      1y
      Thanks for taking the time to talk with us. We do hire folks with product management experience to work with our customers who have product development roles. It is something we have done since we started the company in 2013. We wish you the very best in your search.

      Entretien pour Customer Success Manager

      1 déc. 2022
      Candidat à l'entretien anonyme
      San Jose, CA
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Aha! (San Jose, CA) en nov. 2022

      Entretien

      1st interview with screener. High level questions around my experience as a PM. Moved to the 2nd round. Asked more detailed PM questions. At the end, my experience did not align to the gap they were trying to fill, so I got that immediate feedback. I really appreciated that because I have a couple of other roles that I applied and interviewed for and it has been weeks since I heard from them. I will say this was on of the best experiences I've had since I started my job hunt.

      Questions d'entretien [2]

      Question 1

      Can you share some details on what your iteration and implementation process looked like?
      Répondre à cette question

      Question 2

      Tell me about some of the products you implemented and how did you measure the value or return on them?
      Répondre à cette question
      7

      Entretien pour Customer Sucess Manager

      7 juin 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Aha! en mai 2022

      Entretien

      First interview with recruiter was short and easy. It's essentially a quick filter to the second interview, which went in depth to some very detailed questions that I've never had before at such depth. i.e. how many team members were in each scrum team at each company, please give the exact breakdown of the team members at each company, please tell me the exact release cadences of each company. Lots of questions about the company and less on my experience. Came off like they were looking for company intel for their sales team. Sketchy and a waste of time. Didn't get to the next round because they said I hadn't managed a large project budget so I wasn't qualified for the role. That's fine, but this was something they asked early on in and so why the need for all the detail on each company? Seems unethical.

      Questions d'entretien [1]

      Question 1

      How many team members were in each scrum team at each company? Please give the exact breakdown of the team members at each company. Please tell me the exact release cadences of each company.
      Répondre à cette question
      12