Applied online from California. Did the computer test first. Next day got a call scheduling a phone interview. The phone interview was rescheduled. The phone interview was easy asking standard questions. She said I did excellent with my phone interview & to call when I arrived to Tucson AZ to schedule a face to face interview . When I arrived a interview was scheduled . Among arriving to the interview I was put out onto the calling floor listening to calls to understand the job. I loved it . Then I was brought into an office and the interview started. It was fairly easy but some questions were hard. I was kind of told I got the job by him telling me when my background check passed I would start training on Monday. No questions haha. He was very nice though. I enjoyed the whole process .