The interview process was fairly easy. I simply had a referral from a friend and I completed HR clerical testing the next day. Two days later, I had my interview and was hired on the spot.

Formal. Interviewer tried to present a relaxed format, but they didn't seem to feel comfortable doing this [perhaps they are new]. He used a scripted format - psychological type interview. These formatted interviews attempt to be objective - but they make the applicant ill-at-ease. And they do not demonstrate how well the person reacts to a client, or how well the applicant can communicate in writing.