Thank you for your feedback. Given the large number of applications we receive for each role, we have implemented a short 10 to 15-minute phone screening to evaluate whether they meet the criteria for the position before progressing to formal interviews and skills assessments. The phone screening is designed to be a quick, focused conversation rather than a formal interview. The main objective is to verify each candidate’s profile information, allowing our Talent Acquisition team to decide whether to recommend the candidate for a formal interview with the hiring manager. Given its purpose, the conversation may appear to be focused on information gathering rather than a typical two-way dialogue. We believe this process benefits both the candidates and us, as it allows us to progress only those candidates who are a strong match for our requirements to the interview stage. This approach ensures we respect the time of candidates who may not be the best fit to advance further. We apologise if the purpose of phone screening was not explained to you clearly to help you understand its objectives. Thank you for taking the time to share your feedback and we wish you the best in your professional endeavours.