Phone Screen (30 min)
Hiring Manager Interview - Behavoral (30 min)
Dept VP Interview - Behavioral (30 min)
Interview by Senior CSM - Work Style (30 Min)
Interview with Site Director for Office - Culture (30 min)
Interview with 2 CSMs from Team applying for - Background and Behavioral (30 min)
Customer Interaction Roleplay Exercise with Dept SVP, Hiring Manager, and CSM on Team applying to (1 hour)