Apply online, video interview, group assessment day then individual face to face interview. Got the job in the space of about 2 weeks so a fast turn around. Interview process was light hearted and not intimidating

2 stage interview process - skills and personality test and also one exam where you answer customer query, you are marked on how well you solve the customer solution. The interview will be in 2 stages and will test how you will be as a person talking to customers. The Interview last 1 hour for each one.