I submitted a resume late one evening and got a reply phone call about 8 the next morning! They respond quickly to qualified candidates. After a longer-than-average phone screen, they asked me in for an in-person interview. I interviewed with two managers (together) and believed I handled the whole process very well. They told me the next step would be to have me back for a skills test (which they assured me would be tough; I said no problem). At that point, they dropped me. There was no call or email, no follow-up at all. I got busy with other things and didn't inquire why they never followed up. Later on, one of their senior tutors told me that most likely I was too old for them (I'm well past 40) as most of their people were in early 30s or younger.