I Cannot Recommend At This Time - Avis employé Accounts Receivable Team Lead eXp Realty

3,0
18 mai 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home Seriously amazing coworkers

Inconvénients

1- Overworked. To say that eXp is growing at a fast pace is a gross understatement. Personally, I love staying busy, but our department was left severely short-staffed for a prolonged period of time which caused a major problem with burnout on our team. 2-Feeling Unappreciated. At least three people on our team, myself included, were each expected to perform the duties of two (sometimes three) staff for the aforementioned prolonged period of time, with no recognition and no additional compensation. At least two of these team members were then in real danger of being terminated when higher-ups felt that they were "slacking" (due to trying to perform the duties of 2 or 3). I was so ashamed of eXp. 3-Insufficient Tools. Hopefully this will be getting better as it seems the company has finally realized how woefully inadequate the tools staff have been expected to work with are and there are improvements in that area coming down the road. In the meantime, tools are painfully insufficient and manual. 4-Lack of Management Accountability. There seems to be nowhere safe to go to provide feedback or express concerns about your direct manager without fear of retribution. For the record, I found out, personally that the "confidentiality" of Employee Net Promoter Score (ENPS) Surveys...not confidential. 5-Lack of Thorough Planning The MO of eXp has been to make changes to policies and procedures without the input of the teams tasked with implementing those changes. While occasional oversight is understandable, with eXp it is the rule and not the exception. It is incredibly embarrassing to have leadership announce a new initiative that will involve your team, yet you knew nothing about it! On a regular basis teams were tasked with implementing changes in policy or procedures without the tools or processes in place (or even available) to make it possible!

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5,0
2 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great systems in place to succeed

Inconvénients

Hard to jump in and learn if your new

3,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The revenue share is great and makes it worthwhile

Inconvénients

all calls to support are outsourced and are seldom able to be solved over the phone late response to emails in a business where time is money need to sign on to their virtual cloud world if you need some help in the field which can be inconvenient when you are actively showing houses has lost all sense of a small brokerage feel, especially when you need help or help navigating a transaction.

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