Company for its people turned into a company purely lead by fianance - Avis employé Employé (anonyme) Virgin Active

Above club level it becomes a struggle to get any information and you are always being passed from pillar to post. As soon as there is the slightest issue you are contacted and expected to reply back by that close of day. However, the minute you need support back from corporate level it can be days and even weeks before a response is given! That doesn't seem fair.