Terrible company - Avis employé Employé (anonyme) UnityBPO

1,0
3 avr. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The CEO really tries hard but he have a terrible team, they just care about getting more contracts.

Inconvénients

Bad management and leadership team!!!! This company is using JTIP incentive without providing any actual training, I saw it with my own eyes, they force managers to complete and sign a form for each employee that qualifies so UnityBPO can get that state incentive. Very unstable company with no job security.

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5,0
18 juil. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

UnityBPO is very supportive of their employees and even helps out with those that are in school. It's a great place to get your start a career as a tech.

Inconvénients

Some contracts are limited with what you're allowed to work on.

4,0
23 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Four 10 hour shifts. Work from home. Easy work if you are IT brained and have CompTIA A+ certifcation or similar experience. Customers/callers are mostly Healthcare professionals and treat you with respect. Rewarding to solve problems for people who appreciate it. If you hit your metrics the supervisors don't micromanage you. Team is super supportive with troubleshooting and communicating during high call volume.

Inconvénients

Pay is low for the skills I have. Entry level. Sometimes you take calls from senior citizens having problems with the healthcare app on their smartphones. You need patience for them. High supervisor turnover.

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