Despite addressing significant aspects of the tech infrastructure, there remains a lingering challenge in the form of technical debt, which is being slowly tackled. Even after fixing the main components, the existence of residual technical debt suggests an ongoing need for systematic approaches to address and mitigate these issues. Allocating resources and prioritizing tasks to systematically reduce technical debt could enhance the overall stability and efficiency of the technology stack.
Moreover, the complexity of the product, especially from the technical perspective, adds an additional layer of intricacy to daily operations. Dealing with a complex product requires a high calibre of engineers, which is not easy to find.