A lot of overhead you don't get paid for. They send you messages from QC about complaining students that they make you read but don't pay you for.
About 10-20% of sessions, have some bug where it tries to connects for a minute than exits. You are waiting but never get paid.
Not so much work during low School vacations but that is the same with all tutoring services. . You have to make a schedule irregular hours in EST no matter where you live. It's not integrated with any online calendars making it difficult to track. They have long standing bugs they never fix which make students mad and and make it almost impossible to earn the higher performance bonuses. Company limits tutors to 2 to 3 hours work hours per day if you live in most states because they are afraid of State Labor laws.