Good place to get a foot in the door - Avis employé Software Support Engineer TeKnowledge

4,0
8 janv. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pretty good pay if you are just starting out in IT. Good people to be around, a lot of insight from management and supervisors.

Inconvénients

There is a large focus on meeting the metrics, and very little concern on why you were not able to meet them

avatar
Réponse de TeKnowledge
5y
Thank you for your comments. Our target employee would be someone who is interested in getting into the technical support industry and has that nature aptitude. We are a company that is measured on our results - and we do our best to make that clear during the interview process for new folks coming in to understand that part of the job. The most successful people we have found are the people who can find those creative solutions and resolve the customer's issues - regardless of the hurdles! Customer Satisfaction is always our number 1 priority!

Découvrez plus d’avis sur TeKnowledge

5,0
18 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good place to work i like it

Inconvénients

Not much pay transport to site

avatar
Réponse de TeKnowledge
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1,0
18 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Inconvénients

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

1
Voir les avis par: Utile|Évaluation|Date|Tout