Brilliantly amazing. - Avis employé Customer Service Representative TTEC

5,0
1 sept. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It was my first job. Never did i imagine that i'd be hired by Teletech, a very prestigious company. and never did i imagine that having a job would be fun. A very warm atmosphere would welcome you. I never thought that my first job would be this amazing. I had the most understanding and smart trainor. You would never be left behind. Though i never really lasts long in Teletech (due to my sickness), i could say that they are the best BPO company.

Inconvénients

There are no downside at Teletech. Everything is amazing in its own way.

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5,0
21 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work, training, and equipment provided.

Inconvénients

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Réponse de TTEC
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2,0
19 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, great team (if you’re lucky)

Inconvénients

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Réponse de TTEC
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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