Delayed Resolution of Employee Concerns and Referral Payout Issues - Avis employé Customer Service Associate TP

2,0
10 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good exposure for freshers in the BPO industry.

Inconvénients

Internal processes, especially related to employee concerns, can be very slow and unclear. Lack of proper ownership when issues are raised — employees are often redirected between different teams. Delayed resolution of legitimate employee concerns, which can be frustrating. Communication between departments sometimes seems uncoordinated. Situations like these can create unnecessary stress for employees who are simply seeking fair resolution.

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Réponse de TP
2mo
We’re thankful for your feedback. We’re reinforcing our people-first efforts through better support from managers and BHR teams. Your voice truly matters.

Découvrez plus d’avis sur TP

5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Inconvénients

I have nothing bad to say about TP

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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