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Thank you for the feedback. At Springbox, our culture starts and ends with people — insanely smart, incredibly humble, passionate people. The kind that inspire others, every day. Sure, we have dogs in the office and plenty of ping-pong, but we know (and we appreciate you recognizing) that’s not what it takes to do great work.
While it is easy to recognize where we excel, we’re very open to how we can improve and I’d like share a few of the ways we are doing so that directly address your specific concerns.
Over the past 9 months, we have fundamentally restructured and rebuilt our senior leadership team with the addition of several key roles. These pivotal moves have enabled our organization to focus first on our people, ensuring they have the time and space to do the best work of their career here.
Doing our best work begins with removing barriers. In the first quarter of this year, we tackled many of these head on. We found our sweet spot in the middle market and aligned our organization around a clear company mission and vision. We established a set of core values to guide behavior and launched these with a bang at our full-company annual offsite. (We celebrate these values every Monday morning in the form of gratitude recognition to individuals at our All Hands, All Hearts meeting.) We combined our technology expertise and passion for purpose-driven work by partnering with The Promiseland Project to bring purpose back to America, through in-kind resources. We kicked off an intense four-part managerial training series that is mandatory for all employees with direct reports, including quarterly manager performance reviews. We facilitated our first Annual Career Development program, positioning every employee into a clear career path with defined responsibilities, goals, performance expectations and training opportunities.
And we’re not stopping here. Q2 begins with a new set of objectives and goals that will keep us on the path of making Springbox a hard place to get into and even harder place to leave. Thank you again for your feedback. Best of luck in your future endeavors.
