Friendly, start-up enviroment - Avis employé Sign-up Specialist Splend

5,0
15 sept. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Friendly atmosphere - Bonuses - Local management focused on improving work conditions and employee well-being

Inconvénients

- Work hours for the support team - Most important decisions are taken by higher tier management located in Australia

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Réponse de Splend
5y
Thanks for the feedback!

Découvrez plus d’avis sur Splend

5,0
12 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Growth potential for employees as the company is positioned for growth. The right culture is forming well.

Inconvénients

Change is taking place so be aware that your resilience is important and useful.

5,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* Friendly and supportive working environment with a great team culture. * Fantastic colleagues who made coming to work enjoyable every day. * Strong leadership and management support from my Team Leader and Manager. * Good earning potential and opportunities to develop sales skills. * The sales process was generally straightforward and easy to learn. * Rewarding role helping customers find vehicles that suited their needs and circumstances. * Fast-paced environment that helped build confidence, communication, and negotiation skills.

Inconvénients

* After being relocated to the Central London branch, the role became heavily phone-based, which reduced the face-to-face interaction with customers. * Building trust and rapport with customers over the phone was more challenging than meeting them in person. * Customers I had nurtured and booked into the Cricklewood showroom were often handed over to another salesperson, which could sometimes disrupt the relationship and trust that had already been established. * Vehicle aftercare and customer service processes could be improved, particularly when dealing with post-sale issues. * Customer cancellations could be frustrating after investing significant time into building relationships and securing appointments.

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