4,0
29 juil. 2012
Employé (actuel), plus d'un an
Calcutta
Recommande
Approbation du PDG
Perspective commerciale
Avantages
The product line has unique capabilities compared to other CRM products on the market including the biggest names. During the last 6 months Scrum has brought a major change in the company. It has empowered everyone I work with. Management making good changes and future is looking brighter that ever.
Inconvénients
This is not a very large company so you end up doing more than one thing for sure. For example, if you are in technical support you end up doing QA for the customer issues. We have a QA departmet but they are busy so the support people become the extension of the QA group. Similarly, IT department helps out customer support as well. So, you must be able to do multi-tasking at times.