Horrible Leadership Across All Areas - Avis employé Employé (anonyme) ServiceChannel

1,0
10 juil. 2020
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great Health Care Reasonable 401k Match with instant vesting Great Vacation Policy

Inconvénients

No leaders in sight, only managers who have no problem saying they would have done that some other way after you have reached out for guidance multiple times with no support or input. Corporate leadership is dishonest with employees, customers, vendors and the media. Transparency is in the mission statement...that is the only place it exists. There is a trend of promoting people who are good workers to management positions where they become tyrants. Current product is broken. Customers have been contractually promised updates & upgrades the company won't deliver because engineering team dances like puppets to build new features to soothe the will of their maniacal CEO instead of repairing the core features that do not work right, or providing support for features clients paid for specifically. All in all just not a moral company, they are focused on looking good on the outside for acquisition but are not interested in actually building a decent product. I feel for the support & success team who are tasked with keeping customers happy...cannot imagine how awful their jobs are!

Découvrez plus d’avis sur ServiceChannel

5,0
26 sept. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Des gens formidables, un bon salaire et un excellent produit

Inconvénients

Uniquement à distance. Il n'y a pas de bureau.

3,0
3 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, fully remote, decent tech stack

Inconvénients

Leadership unaligned, extremely different levels of expectation from person to person

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