Great pay but horrible hours - Avis employé Concierge Ritz-Carlton

2,0
29 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The pay was good but not good enough for the amount of work + stress they put you through & the amount of time you will not have to spend it.

Inconvénients

The hours are horrible due to short staffing. Schedules could look like up to 14 days straight working and 1-2 days off in between. Rarely requests for days off are accepted even its a major event (I saw someone get turned down for a request they made 4 months in advance for their wedding anniversary). Workers needs were never a priority as the only thing that mattered here is making guests paying thousands happy while workers were subjected to high temperatures, unhealthy working conditions, extremely rude guests (who are always right and you are always wrong) and literal RATS under the guise that the hotel “couldn’t afford” to fix these little things that would actually make work life slightly easier in such an intense environment despite being a company that brags about their career life from day one of orientation and how “lucky” you are to be there. My location had a lot of workers on J1 visas and it seems as though they were being taken advantage of by management & business / scheduling practices that felt almost criminal due to them not being able to pick up and leave whenever they felt like they were being mistreated.

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5,0
28 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Great pay - Fun environment - Free meals

Inconvénients

- Lots of walking - Can get hot

1,0
15 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hotel Benefits would convenient at times

Inconvénients

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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