Guest Services - Avis employé Guest Services Ritz-Carlton

4,0
15 mai 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Positive environment, high standards, clean, roles are well defined, clear direction from management, frequent feedback and opportunity to change if needed, overall good management with a few individual exceptions

Inconvénients

No clear path to management position, would have appreciated more recognition for the many times I went over and above the call of duty in servicing clients

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5,0
28 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Great pay - Fun environment - Free meals

Inconvénients

- Lots of walking - Can get hot

1,0
15 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hotel Benefits would convenient at times

Inconvénients

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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