Poor upper management - Avis employé Direct Support Staff RISE Services, Inc.

1,0
9 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Members Community outreach Team work with direct support staff The crusin for a cause members look forward to it every year Prom that some get to attend

Inconvénients

Don’t feel appreciated No incentives maybe once a year No raises for working there long term No matter what upper management won’t listen Upper managers will lie to you amd tell you a story

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Réponse de RISE Services, Inc.
7mo
Thank you for sharing your feedback, and for highlighting the positive impact we have on our members. We recognize that our Direct Support Professionals (DSPs) are the essential frontline of our organization. We deeply value the challenging and critical work they do every day, and we agree that they are fundamental to our mission. We take all feedback regarding staff experience, compensation, and workplace culture seriously. Providing a supportive environment and competitive pay for our team is a continuous and active priority. For example, We are actively engaged in advocacy efforts to secure better funding and resources that directly benefit DSP compensation. We are committed to the ongoing development and training of all our staff, including leadership, to ensure professional and supportive communication across all levels. We actively use employee satisfaction surveys and staff roundtables/townhalls to ensure that employee concerns are heard and addressed. We regret that your experience did not meet your expectations. We remain dedicated to ensuring RISE Services, Inc. is a fulfilling and rewarding place to work for all who share our commitment to serving our members.

Découvrez plus d’avis sur RISE Services, Inc.

5,0
12 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Constant support when I need it Flexibility for days off always feel rewarded at the end of the day

Inconvénients

I don't have any cons

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Réponse de RISE Services, Inc.
3mo
Thank you so much for sharing your experience and for your incredible 25 years with RISE! Your dedication and commitment to the individuals we serve and to our team truly make a difference. We’re so glad to hear that you feel supported and that the flexibility and rewarding nature of the work have made your time with RISE meaningful. Creating an environment where our team members feel valued, supported, and able to balance their work and personal lives is very important to us. Thank you again for everything you’ve contributed over the years and for being such an important part of the RISE community!
2,0
10 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You get to work with kids Insurance benefits are pretty standard

Inconvénients

You have to work with kids Company higher ups do not care about employees or employee well being C-levels are out of touch You can easily be scheduled for 9-10 hour days with no breaks. They get around this by saying full time is 35 hours, however you will often be scheduled beyond 35 You must transport clients in your own vehicle. Mileage is paid at $0.51/mile, which is well under the standard $0.71/mile. When this was mentioned to C-levels, we were basically told to stop complaining You must provide your own phone and data plan. There is no stipend or reimbursement for this First week of training is morning but watching videos and is unpaid You have to earn PTO and the taste at which it is accrued is miserable. After working full time with no breaks for two entire months, you earn .75 days off Part time earns no PTO You must earn full time status by working full time hours on part time benefits Degree is required that is absolutely not necessary. Any idiot that passes the training can do the job

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Réponse de RISE Services, Inc.
3w
Thank you for taking the time to share your perspective. We appreciate hearing from current and former employees, as their feedback helps us identify opportunities to strengthen our workplace and employee experience. We are pleased to hear that working with the children and families we serve has been a meaningful aspect of your role. At the same time, we are disappointed to learn that your experience regarding scheduling, communication, benefits, and support from leadership has not met your expectations. Our mission depends on dedicated employees, and we recognize the importance of maintaining a workplace where team members feel heard, supported, and valued. Feedback regarding workload, scheduling practices, benefits, and employee resources is reviewed carefully as we continue to evaluate and improve our programs and operations. Thank you again for sharing your thoughts and recommendations. We value the contributions of our employees and remain committed to fostering a positive work environment for both our team members and the individuals we serve.
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