Avantages
Laid back as far as supervision goes but this is literally the only pro
Inconvénients
Pay is absolutely terrible Room for advanced/raises- terrible- they make that clear during the interview. $15 an hr, .50 raise every 6 mo which caps out at 2 years - once you get an interview scheduled you basically have the job before they interview you. It's quite clear they just mass hire and they could care less about your worth. Have experience ? Doesn't matter- your experience and knowledge won't be considered. Interview process- terrible. She read a script of what she requires from me. You provide your own equipment, you are held to strict metrics and again ....$15 an hour (they do realize most call centers start around $18?) Orientation - the first video is all about how great their customer service is. If you're waiting to hear what the company can do for YOU ....forget it. It's clear you're just a number here to help them and in return they do nothing from you. PTO and sick? Lol well who knows because they don't feel it's worth even telling you about that. Literally my 3rd week in and still have no idea what my benefits are. You hear a quick message about perks when hired ....perks....but nothing about benefits.