Excessive Workload, focused more on profit than employees well being - Avis employé Claims Supervisor Progressive Insurance

1,0
19 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good benefits and employee assistance programs. Salaries are competitive.

Inconvénients

There's a lack of review of what employees go through with a high growth rate in the Illinois Auto Claims. Over 85% of the adjusters are in role less than a year and have no reliable mentor structure. Training programs are new and still being worked out. Everyone is expected to put in 10 to 12 hour days to be successful. They dangle promotions and growth opportunities to maximize performance. Most goals set are unachievable because the company is trying get back to an archaic idealized KPI that is not forward facing or account for the current environment. Almost every exit interview or survey shows that the main concern is an excessive workload.

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5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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