URBI - Avis employé Claims Generalist Intermediate Progressive Insurance

3,0
15 févr. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great co-workers Great culture Great bonuses with lots of opportunities

Inconvénients

ALOT OF WORK METRIC DRIVEN AVAILABLE TIME - Taking inbound calls like a call center and they manage how long you are in the que. Micro-manage - Upper level is reviewing when you call customer back, when you listened to your voicemail. Long days- no real work life balance No total loss department, we handle the entire claim, move cars, calling the lien holder, sending out total loss documents, taking statements, finalizing.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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