Solid employment! - Avis employé Customer Service Representative Progressive Insurance

4,0
9 août 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great flexible work arrangements, ie working from home, full or part time. Very nice gain share program, if the company does well, you will get a better year end bonus. Company higher ups are accessible. Great training!

Inconvénients

Aggressive work goals, customer service reps will be pushed to produce as much as possible/take as many calls as possible. Very difficult to move up from call center/processing roles.

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5,0
6 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company to work for. Love it

Inconvénients

None that I know about of

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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