Led by high school drop-outs - Avis employé Customer Service Representative Percepta

2,0
2 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You get your regular biweekly paycheck.

Inconvénients

You can expect to stay in your job for light years if you are someone with an opinion or someone who tends to challenge your supervisors with unwelcomed questions. Horrible HR , horrible training. horrible trainers. Do your job and Stf-up mentality!

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Réponse de Percepta
1y
Thank you for taking the time to share your feedback. We understand that everyone’s experience is different, and we’re always looking for ways to improve the employee experience across all levels of the organization. If you’re open to sharing more, we’d welcome the opportunity to better understand your perspective. Please feel free to reach out to us at percepta.hr@percepta.com. We appreciate the time you spent with Percepta and wish you the best in your future endeavors.

Découvrez plus d’avis sur Percepta

5,0
7 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Inconvénients

Compensation - Pay is low

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Réponse de Percepta
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Inconvénients

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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Réponse de Percepta
1d
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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