The worst CSR job thus far - Avis employé Customer Service Representative OpenTable

1,0
7 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-decent benefits -laid back environment ( use profanity a lot) -great for someone who has restaurant experience using the IPAD

Inconvénients

-crazy hours, you either work 8 or 10 hour or varied shifts for 6 months straight -training was horrible ( the style of training is outdated) -3% raise after 1 year -company operates on mountain time. The time difference is difficult to adapt to especially if your working 10 hours shifts.

Découvrez plus d’avis sur OpenTable

5,0
2 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work - really good work life balance and culture.

Inconvénients

Not much to say, everything is good

1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* It's a great brand * Great partners * Decent product with strong distribution

Inconvénients

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

Voir les avis par: Utile|Évaluation|Date|Tout