Started great - Avis employé Customer Care Advocate MetLife

1,0
19 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Health insurance is really good.

Inconvénients

Don't pay a living wage. Absences take a year to fall off. No career advancement hardly promote from within. Technical support is severely lacking. Retaliation, harassment and discrimination run rampant in the call center. Employee relations is on the side of your manager and there is no type of advocate for us. Ethic complaints are ignored. There is no support for escalations/ if you need help with a call. The resource line is always closed. If you don't suck up to your immediate supervisor you have a target on your back.

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5,0
7 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great culture that actually cares about customers and employees

Inconvénients

Old school and Legacy environment

3,0
3 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good benefits and growth opportunities

Inconvénients

poor work life balance common

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