work from home
decent training (for the low-level calls at least)
Inconvénients
pay
being super on your toes about every client interaction who expects you to be a robot and remember paragraphs of information, while the company always takes their side on matters, regardless of what nonsense they complain about
Réponse de LanguageLine Solutions
1y
Thank you for your review. We’re glad to hear that you find the work-from-home option and found our training helpful.
We’re sorry to hear your concerns about compensation and client expectations. Our pay is consistent with industry standards, and we’re continuously working to improve interpreter support and training.
We value your feedback and encourage you to reach out to interpretercommunications@languageline.com if you'd like to share more.
Just have to get used to/be ready for same day job assignments.
Réponse de LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week.
Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference?
Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.
Réponse de LanguageLine Solutions
8h
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.