1. As titled, very poorly designed training which shows how much they don't care about their employees.
2. You have to purchase your own equipment for work.
3. They do have some restrictions on what technology or equipment (i.e. a specific brand of cell phone), but the recruiter told me there was no restrictions.
4. Remote jobs like this list being home as one of the pros, but you have to pay for the electricity and the equipment wear and tear without any compensation. You can't even write it off the tax return under current tax regulations.
5. The break policies don't seem to consider the health hazard that could be caused by wearing headsets for long hours. There should be microbreaks built in the schedule to avoid occupational health issues. Maybe that's why they don't hire anybody from California because the labor laws tend to be stricter there.
This rating/review is only about the mandatory training that the company provides. However, based on the quality of the training, I don't anticipate that this company will care much about its employees.