Worst job ever and one of the most abusive companies I've had to work with out of necessity - Avis employé Interpreter/Translator LanguageLine Solutions

1,0
31 juil. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

they don't have any thing nice worth saying after almost 3 years of abuse. I just hope glassdoor doesn't erase this to help them. anyone looking for a job in this company living outside of the United States be warned.

Inconvénients

- awful poverty salary, less than 500 dollars a month for 8 hours of the most stressful, abusive, demanding job ever. - they love to outsource people in other countries with bad economies, they do this through the use of other third party companies to avoid back slash when they fire people because they wear them out and cause physical and mental harm from how abusive they are with their employees. - they don't pay any form of bonus/over time, If one of their also clients makes you stay longer than your shift, then it's too bad. - most of their are clients are extremely rude to the LLS employees, - they keep chaning your schedule around without any previous notice and cero concern on how this might after and impact employees personal time, life, and other responsibilities. - They have "supervisors" monitoring employees on calls all day, These supervisors seem to have an attitude more in line with that of an overseer than an actual supervisor. - Cero empathy and respect for the employees: personal time, physical and mental health. - every year during the months of may and june, when there aren't back to back calls, they start firing employees to save money. "Why pay for 3 employees when 1 can do the job of 3 for the same salary." - No opportunity for growth with in the company for any other position aside from being an overworked and underpaid interpreter.

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Réponse de LanguageLine Solutions
1y
LLS uses a strict standard of call handling protocol that has been refined over the past 42 years and has been validated by numerous outside agencies, including “Great Place to Work.” Our partners have the same commitment. We take particular objection to the assertions. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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Réponse de LanguageLine Solutions
5d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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