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      LanguageLine Solutions

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      Avis sur LanguageLine Solutions

      Discrimination - Avis employé Employé (anonyme) LanguageLine Solutions

      1,0
      1 août 2023
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home. No commute.

      Inconvénients

      I have been working for this company for more than a decade. For the last ten years, give or take, I worked only 3 days a week – 24 hours. Recently, the management decided to cut the hours of the interpreters but does it selectively. Instead of reducing the hours of FT employees, they cut my hours from 24 hours per week to 14 hours. To add insult to injury, they gave additional hours to other employees for the time that I was supposed to work! I have screenshots to prove this. My set of languages includes a rare one in addition to a popular language. There were many times that customers could not find interpreters of this particular language. In order to address this injustice, I contacted the management on 7-10-2023. NONE of them responded to my query! I feel extremely discriminated against and ignored.

      avatar
      Réponse de LanguageLine Solutions
      2y
      We take particular objection to the assertion of discrimination. As a company that supports more than 240 languages, we are diverse by design. Multiculturalism is our lifeblood. LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been validated by numerous outside agencies, including “Great Place to Work.” The Great Place to Work” distinction is earned directly from our employees and the feedback shared. Calls are routed based on business needs and interpreter skillset. If you would like to discuss further, please email interpretercommunications@languageline.com.

      Découvrez plus d’avis sur LanguageLine Solutions

      5,0
      10 févr. 2026
      Spanish interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I feel that I work for a very organized company.

      Inconvénients

      Just have to get used to/be ready for same day job assignments.

      avatar
      Réponse de LanguageLine Solutions
      4mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1,0
      24 juin 2026
      Spanish bilingual interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Stay home. That's all. Nothing else.

      Inconvénients

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      Réponse de LanguageLine Solutions
      1d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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