Chaos management system,very low payment,lack of good communicate way with the company - Avis employé Employé (anonyme) LanguageLine Solutions

1,0
1 août 2015
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

could work from home,no commune,no making up,no dressing up.

Inconvénients

Feel so lonely to be an employee of this company, all you can do is sitting at home during that 8 hours,call after call,some times, the LEP are totally out of control, told some long long long story which is not relative what they are calling for, some times,the client(English speakers are so rude,or aggressive),one time, I experience one client said she could not understand what I was saying at all after I talked those opening words,those are just simple "Thank you for calling,this is someboy,ID number...something like these",I apologized for that,then ask her if she wants to change to another interpreter or she needs me to repeat that opening words again super slowly,then I repeat that one word by one word. the paystub likes alien's symbols,hard to understand, you may be never know what those money come from, what if they missed any minutes to pay.Once you have some issues or you have some questions about payment need to be clarified,it is hardly to get a feedback.All you can do is submit "request report"from the portal, but not for sure if it would give you a directly and clear answer.It will make you exhausted to play around with them.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
10 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I feel that I work for a very organized company.

Inconvénients

Just have to get used to/be ready for same day job assignments.

avatar
Réponse de LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

avatar
Réponse de LanguageLine Solutions
8h
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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