Poor middle management - Avis employé Escalations Engineer KnowBe4

3,0
16 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The wider business and senior leadership are fantastic, nothing but great things to say about them. Senior leadership (VP/Director+) genuinely care and it shows. Technical teams getting part of the sales/commission bonus is nothing short of incredible, Working time was very flexible. Wider business was very friendly.

Inconvénients

Inexperienced and emotionally immature middle management fostered a culture of 'Just get it done because that's what my leadership said, don't speak back to me'. They have no interest in making impactful change or improvements to the day-to-day life of engineers at the coal face. They only exist to parrot the KPIs from on high. Tasks turned into a metrics driven top-down approach, people would rather play it safe politically instead of question bad practices and short sighted decisions. During my tenure, I saw 0 promotions within my team, but had 4 different line managers. Too much onus on KPIs and metrics forces boots on the ground to spend time on box ticking exercises such as mandatory weekly training on basic HR principles and disincentives driving meaningful change. As one of only two senior engineers left in the team, I was on-call every other week from October to April despite weekly feedback that this wasn't sustainable and had a detrimental effect on my sleep and work/life balance.

Découvrez plus d’avis sur KnowBe4

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Inconvénients

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

avatar
Réponse de KnowBe4
1w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great office snacks, free ev charging, cool coworkers

Inconvénients

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

2
Voir les avis par: Utile|Évaluation|Date|Tout