Right ideas, poor execution - Avis employé IT Manager Insource Services

3,0
17 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They respect work life balance, which in this industry, is rare.

Inconvénients

Minimal change commitment over multiple years and a ridged leadership structure resistant to feedback and input. They grew too fast and operate without proper structure. Many managers feel overwhelmed but locked in and unable to find paths forward. Their benefits package is well below industry standard.

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Réponse de Insource Services
10mo
Thank you for your feedback. We do value input, although we obviously can't implement all the feedback we get. However, we do appreciate it and listen. We have shifted our hiring practices in the past few years to bring in more seasoned expertise and have benefited from the diversity of perspectives and new ideas that have come from it. We will continue to strive to be better, and thank you for your input.

Découvrez plus d’avis sur Insource Services

5,0
8 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Love Insource Services, amazing benefits and people.

Inconvénients

Long hours, sometimes unexpectedly but that's IT.

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Réponse de Insource Services
1y
Thank you for your kind words and for being part of what makes Insource Services special. We're thrilled to hear you’re enjoying the people and benefits. We recognize that some teams, like IT, may face unexpected demands at times, and we’re continually working to improve balance and support across the board. Your feedback helps us grow—thank you again!
1,0
25 févr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- fast environment. - flexible scheduling

Inconvénients

- poor structure of teams - constant communication issues due to communication happening on too many platforms - absolutely no uniformity in systems. If you work with 4 or 5 managers expect to have to do your job 4 or 5 different ways. - proactive action taken is punished - constantly trying to shift admin time onto clients. For example, have been told by several in leadership to bounce time I spent organizing my emails around to different clients. - always an overwhelming amount of work and expectations to jump in where needed regardless of what you are doing - management care about their own time more than yours. Does not matter what you have scheduled or what you need done, it’s always put manager asks first, almost always with incredibly little heads up. - I could go on

1
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Réponse de Insource Services
3w
Thank you for taking the time to share this feedback. We hear you and appreciate you sharing your perspective. We continually work on consistency across our systems, clear communication across our channels, and deeply consider employee feedback. As we grow, we consider any changes that would continue to improve team operations and standardize processes, and we always highly prioritize our employee experience — and honest feedback like yours has been part of what's driving that. We wish you well.
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