Included Health

Avis sur Included Health

Continues to impress - Avis employé Employé (anonyme) Included Health

5,0

11 mars 2021

Employé (anonyme)

Recommande

Approbation du PDG

Perspective commerciale

Avantages

Grand Rounds is continuing to redefine what the optimal member and patient experience looks like. The work is incredibly valuable, rewarding and appreciated by our members. Our mission and values lead everything that we do. The team is amazing, from the CEO down to the newest hires. It is really exciting to wake up and come to work each day. Lots of exciting opportunities ahead to impact health and healthcare overall.

Inconvénients

This isn't necessarily a con, just something to be aware of. We are a fast-paced organization that is always trying to improve. While everything is rooted in our mentality of putting patients first, this is not a type of environment that many people are used to, particularly if you come from the healthcare setting. Personally, this type of change/improvement/innovation is part of what keeps the work so interesting! But this certainly can be challenging for some individuals to adapt to.

Réponse de Included Health

Thanks for your thoughtful feedback and your ongoing contributions to our team over your past several years! We're so glad that you continue to feel energized by our work, mission and impact each day. Thanks for the reminder to continue prioritizing clear, open, intentional communication as we grow and aligning everything we do around our mission and our millions of members. Grateful for all you contribute to make Grand Rounds Health a great place to work and make an impact.

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5,0

3 juin 2026

Member resolution specialist

Recommande

Approbation du PDG

Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

Réponse de Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mai 2026

Member care advocate

Recommande

Approbation du PDG

Perspective commerciale

Avantages

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Inconvénients

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Réponse de Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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Included Health

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