Not bad for seasonal work - Avis employé Associate Team Leader H&R Block

4,0
20 août 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The pay is decent, colleagues are great and and many have been there 10+ years Taxes prepared for free The work is t hard to learn

Inconvénients

Management not terribly appreciative of employees Things change on the fly, peak season is chaos with client no shows, angry over prices or because their tax preparer isn’t available when they want… you will watch grown people turn into children having tantrums because of not getting their way

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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