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      H&R Block

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      Office manager III - Avis employé Office Manager III H&R Block

      4,0
      16 mai 2016
      Office manager iii
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I personally had a great office to run. Made my job so much easier. Our clients that come back every year really appreciate the great value we offer for complicated tax returns.

      Inconvénients

      A lot of micromanagement from higher up, made is difficult to run the office. Almost no training within the business, most of it is done online which is fine but no clear instructions at all of our responsibilities other than the obvious.

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      5,0
      28 mars 2026
      Associate team leader
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great coworkers and enjoy helping clients

      Inconvénients

      Long hours, especially at the end of tax season

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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