More sales then customer service - Avis employé Administrative Team Leader H&R Block

1,0
5 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It's a paycheck if you need one. Typically close to home

Inconvénients

Hours are inconstant and FT doesn't start till late January. Training is all about selling their products, making sure everyone (tax pros) are selling their products. No actual how to run the office.

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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