Manuals not thorough enough for most problems - Avis employé Technical Support Specialist Guardian Protection

4,0
22 mars 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The working environment and people around you are super positive.

Inconvénients

EXTREMELY difficult to troubleshoot problems when there aren't easy to navigate manuals. Also, guardian acquired another company without providing new information on their systems. Was completely in the dark trying to fix someone's problem over the phone.

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5,0
21 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Inconvénients

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1,0
13 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comprehensive benefits Generous amount of PTO

Inconvénients

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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