Under appreciated, under paid, under utilized- terrible culture and company to work for. - Avis employé Workforce Development Goodwill

1,0
27 août 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The mission, in theory, is good. But each location is autonomous and left to carry it out how they ‘see fit’.

Inconvénients

-Claim to help people get to work but then pay retail workers $10, while senior execs make considerable ($XX,XXX) bonuses annually based on their back breaking work (this is very public info on their 990 forms that can be found on regional specific websites). -Management is very political and if you don’t play the game, you should expect to be taken advantage of. Favoritism and double standards are rampant. -They care more about ranking amongst other Goodwill branches and about the numbers than improving life for employees. I.e. Wanting to ‘serve’ X amount of people, but then buying numbers from partner organizations under the guise of ‘sponsorships’ and using that personal info to count people who have never used the services as served. -Lack of ethics, lack of respect, organizational transitions every 6 months to run after some new initiative and then change it 2 quarters later.

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5,0
4 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Tuition reimbursement Fairly flexible schedule

Inconvénients

Inequity Low pay Lots of miscommunication

3,0
28 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I enjoyed my customer service work - helping people as a part of a larger mission to help the community. I found it rewarding to advance to supervisor and pick up new skills and responsibilities such as safety auditing and supply management. And of course it was always interesting to sort all the interesting and unique donated goods.

Inconvénients

A change in management over the past year+ has been very difficult for me. I found my work more heavily scrutinized and criticized in ways that felt unclear and unfair. The new manager had a clear bias towards certain employees, gossiped openly and loudly and often with explicit HIPAA violations, and made it literally impossible for me to keep track of inventory supplies as a part of my responsibilities. Communication between management and associates - and even between management and supervisors is very poor. Workplace culture has seemed to shift from being very flexible and people-oriented to more stringent on policy and focused on revenue. Trust in upper management is strained. Day to day if you stick to your task and focus on production, you'll probably do well. But for me it isn't what it used to be.

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