Watch your back - Avis employé Program Manager Firstup

2,0
24 sept. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Tons of remote work opportunities Little micromanagement Interesting industry

Inconvénients

HR will withhold feedback, thus robbing you of improvement opportunities, until it's too late People smile to your face as they stab you in the back, then get promoted Zero collaboration, everyone does what they think the product should be No desire to actually push clients Leadership team loves to play favorites CEO loves to tell the home office that they're B players and that he only pays for snacks because he has to Founder loves explicit lyrics rap music and frequently exposes company to it without consequences Leadership is tone deaf when it comes to morale or EQ

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Réponse de Firstup
7y
Thank you so much for your feedback. We agree that consistent feedback is critical to supporting our employees in their career at SocialChorus and beyond. We have implemented a formal review and feedback process so every employee knows their strengths and where they can improve. In addition to just providing feedback, we are very interested in the professional development of every employee. Every employee has an allotted amount of money every year to spend how she/he wants to pursue specific professional development. This, of course, is on top of the training and coaching we offer from industry experts like Decker and Stoa Partners. We are deeply committed to partnership and collaboration – not only with our customers (our longest standing customer has been with us for 8 years!) – but within our teams. We invest in team collaboration starting with our leadership team, then cross-functionally, then within each team, and company-wide. One of our core values is ‘we succeed together’ and I am proud of the many ways I see these values lived every day. If you would be willing to share additional feedback with me, I would be happy to have a conversation. Thank you for helping us to be better.

Découvrez plus d’avis sur Firstup

5,0
8 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fast-paced environment with talented, motivated people who genuinely care about the company's success and customers. There are opportunities to make a meaningful impact, take ownership, and grow professionally. Leadership is focused on innovation and continuous improvement, and employees are encouraged to contribute ideas and challenge the status quo. The culture is collaborative, supportive, and driven by results.

Inconvénients

The pace can be demanding at times, and priorities may shift as the company continues to evolve and respond to market opportunities. Success requires adaptability and a willingness to embrace change, but that also creates opportunities to learn and grow.

1
1,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are still talented individuals trying to do good work, but they are increasingly constrained by leadership decisions and organizational instability.

Inconvénients

The company has undergone a full leadership reset. New CEO, new C-suite, and layers of new, hand-picked management. However, there is still no clear, durable strategy. Instead of data-driven decision-making, leadership (notably at the CEO/CTO/CPO level and downstream management) operates heavily on narrative: what sounds good in a deck or all-hands matters more than what is actually working. This shows up in constant priority shifts, reactive execution, and a blanket push to force AI into everything, regardless of whether it solves real customer problems. Teams are left to reverse-engineer meaning from vague directives while being held accountable for outcomes they don’t control. Attrition is extremely high. Experienced employees are leaving in large numbers, and many teams have been significantly hollowed out. Rather than addressing root causes, leadership continues to backfill with aligned hires, reinforcing a culture where agreement is valued over competence. Compensation is below market in many cases, and benefits have been inconsistent and trending downward. Combined with the workload and instability, this creates a poor overall value proposition for employees. The most concerning issue is the shift toward managing optics instead of reality. Leadership set a target to raise the company’s Glassdoor score, and within months it jumped from ~2.3 to 3.1. At the same time, there has been a surge of anonymous 5-star reviews that are vague, overly polished, and often claim multi-year tenure, despite the well-known turnover. Meanwhile, detailed negative reviews (with roles and context) appear to be disappearing. Internally, this mirrors a broader cultural problem: perception is prioritized over truth. Managers focus on controlling narrative upward rather than addressing issues downward. Accountability is uneven—leaders avoid it, while ICs are expected to absorb the impact. There is also a growing pattern of behavior that raises serious concerns around professionalism and policy adherence. Employees who raise legitimate concerns or challenge leadership decisions risk being sidelined or pressured out. The safest path is to stay quiet, document everything, and protect yourself. The result is a culture of self-preservation, micromanagement, and internal politics. People advance by aligning with leadership narratives rather than delivering meaningful results.

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