Good people but bad management - Avis employé Customer Service Representative Firstsource Solutions

3,0
21 juil. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not much at all other than health plan so free eye tests ( expected when staring at a screen for 8 hours a day) .

Inconvénients

Management and Ops are useless just a bunch of sheeps for their clients

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Réponse de Firstsource Solutions
2y
Thank you for your feedback. We regret that your experience with us so far hasn't matched the positive atmosphere we work towards. We are always looking for ways to improve our colleague experience, however we apologies if some of these have not been feasible for various reasons, and have not come to fruition. If you have any specific feedback or suggestions, please get in touch.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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