Lack of communication - Avis employé Claims Examiner Firstsource Solutions

2,0
22 mai 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible work schedule, remote position

Inconvénients

Lack of work and having to clock out when waiting for more work to be assigned and still requiring you to get 40 hours a week, therefore not getting a set schedule. Matrix pay, so you are paid minimal amount per task worked instead of a set hourly wage, so when there is a serious lack of work, you barely make minimum wage.

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Réponse de Firstsource Solutions
3y
We are so glad to hear that you appreciated the flexible work schedule as work/life balance is something we want to ensure is not a concern for any employee. Additionally, we appreciate the feedback regarding the consistency of available work. We work to ensure that we have the proper headcount to ensure that everyone has the volume of work required to find piece rate pay rewarding and feedback from employees that have a different experience is invaluable. Thank you for your comments, and best wishes for your future career.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
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Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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